MDS services can begin as early as helping to review and design the initial data entry or remittance documents.  In this phase recommendations are made to reduce overall costs and improve the accuracy of the returned data.  Regardless of when you contact MDS, we perform a brief survey to enable accurate cost and reliable timeline guarantees to be developed.  Depending on the complexity of your project, our initial discussions will like include some of the following:

• Are sample documents available for review?
• How is the project currently being accomplished?
• How will the physical documents or scanned images be sent to MDS?
• Will any document preparation be required? This could include activities such as opening envelopes, removing staples, unfolding, sorting multiple forms and turning all documents in the same direction.
• Is this a one time or ongoing project?
• Are volume estimates available?
• What fields require data entry or what are the index fields?
• Do any of fields need to be keyed and verified?
• What turnaround time is required?
• What should MDS do with the documents after processing?
• What file format and transmission method is preferred for the electronic file?